This Privacy Policy outlines how we collect, use, protect and manage your personal information when you interact with our website and services.

1. Who We Are

Sky Valley Real Estate is a licensed brokerage firm under the Dubai Land Department (DLD), specializing in residential, commercial, and off-plan real estate services in the UAE. Our team of RERA-certified professionals is committed to delivering transparent, secure, and client-focused experiences.

2. Information We Collect

We may collect personal data in the following ways:

• When you submit a contact form: Name, email, phone number, and inquiry details.

• When you sign up for newsletters or promotions

• When you register interest in a property or service

• Automatically: IP address, browser type, device information, and usage data through cookies or analytics tools.

3. How We Use Your Information

We use your information to:

• Respond to your property inquiries and service requests

• Send updates about listings, launches, and offers

• Provide customer support and communication

• Improve user experience through analytics and website enhancements

• Comply with legal obligations under UAE law

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only with:

• Trusted property developers for project information you’ve requested

• Our internal marketing or customer service teams

• Legal or regulatory bodies, if required by law

5. Cookies and Analytics

We use cookies and third-party tools like Google Analytics or Meta Pixel to collect data on website traffic and user behavior. You can control or disable cookies through your browser settings.

6. Data Protection and Security

Your data is stored securely on encrypted servers and is accessible only by authorized personnel. We follow strict internal protocols to safeguard your personal information against unauthorized access, misuse, or alteration.

7. Your Rights

You have the right to:

• Request access to the personal data we hold

• Ask for corrections or deletion of your data

• Opt out of marketing communications at any time by clicking the unsubscribe link or contacting us

8. Third-Party Links

Our website may contain links to external websites or real estate portals. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in regulations or business practices. The latest version will always be posted on this page with the effective date.

10. Contact Us

If you have any questions about this policy or your data, please contact:

📍 Sky Valley Real Estate
Office 311, Bays Water Tower, Business Bay, Dubai, UAE
📞 +971 52 208 8657
📧 info@skyvalleydxb.com